Question 1

Do you send orders everyday?

Accepted Answer

We will send our products from Monday to Friday. 
They will be delivered with 1-2 days.

Question 2

When will I receive my orders?

Accepted Answer

Tracking number will be provided once we sent the order. Please expect about 1-2 working days to be delivered.

Question 3

How should I store them after receiving the order?

Accepted Answer

Our products are packaged in double insulated bags with ice packs to ensure they stay below 3°C during transit.
Surface thawing may occur, but rest assured that they remain of high quality for refreezing or immediate use.
Please place products in the freezer upon arrival to preserve their quality.

Question 4

Is there any free delivery?

Accepted Answer

Orders over £55 would be eligible for free delivery with EVRI.

Question 5

Is there any minimum order quantity?

Accepted Answer

Minimum 6 pieces of dacquoise for each order.

Destination

Delivery Method

Time

England
Wales
Scotland

Royal Mail £5.99
* Free delivery on all orders over £55

DPD £9.00

1-2 working days

Northern Ireland

DHL £15.10

2-3 working days

Ireland

DPD £16.67

2-3 working days

Orders and Delivery FAQ

Do you send orders everyday?

When will I receive my orders?

How should I store them after receiving the order?

Is there any free delivery?

Is there any minimum order quantity?

Destination

Delivery Method

Time

England Wales Scotland

Royal Mail £5.99 * Free delivery on all orders over £55 DPD £9.00

1-2 working days

Northern Ireland

DHL £15.10

2-3 working days

Ireland

DPD £16.67

2-3 working days

Orders and Delivery FAQ

Do you send orders everyday?

When will I receive my orders?

How should I store them after receiving the order?

Is there any free delivery?

Is there any minimum order quantity?

England
Wales
Scotland

Royal Mail £5.99
* Free delivery on all orders over £55

DPD £9.00